• Have you been the subject of negative social media posts?
  • Are you a victim of cyber-attacks or trolling?
  • Has your company been defamed online or in the newspapers?
  • Is your reputation being threatened?
  • Does some bad news relating to you or your company need to be positively managed in the media?
  • Would you like assistance to publish confidently online with minimal legal risk?


We advise regularly on urgent reputational issues.

Social media abuse

We can assist individuals and companies who have negative statements posted about them on all social media sites including Facebook, Twitter, Instagram, TripAdvisor, WhatsApp and LinkedIn. We act quickly to seek removal of defamatory postings and online content including blogs, comments, petitions and articles as well as emails.  We also implement legislative ‘take down procedures’ and internal reporting systems to limit damage.  Where an online poster is anonymous, we can advise on the options available to identify them and pursue removal of the post, including working with forensic IT investigators and conducting legal proceedings where appropriate.

Defamation claims and complaints

We are experienced at conducting defamation claims to help clients seek vindication for damage to their reputation. Laura has pursued numerous successful libel claims on behalf of clients who have been libelled online and in print and she has successfully represented clients who have been sued for slander. She has obtained advantageous settlements for her clients through robust negotiations and mediations and she has pursued cases through to trial.  The remedies that we can seek on your behalf include an apology or clarification, removal of the statement, the reading of a statement in open court and/or compensation. Laura has also brought successful media regulatory complaints including securing a broadcast and on-line apology.

Reputation management

We provide urgent and effective reputation management advice in response to threatened or actual negative publications in the media and online.  We conduct robust negotiations with journalists, newspapers and online publishers to protect vigorously your reputation and rights. Laura has successfully prevented the publication of damaging articles in the national and regional press and secured the removal of online publications.  She has also negotiated the inclusion of client comments and statements in published articles.

Crisis management

We advise companies or high-profile individuals in crisis management situations where an event has occurred which will have negative reputation impact. For example, where a company director has been dismissed in controversial circumstances or where an alleged criminal act is being investigated by the police or where confidential information has been leaked to the media. We can provide you with fast and effective crisis management advice including liaising with the media on your behalf to manage and minimise any reputational damage for you or for your company in times of crisis.

Free initial legal consultation

To arrange a free telephone consultation with solicitor Laura Baglow, please submit this form or call 01566 772375 or email enquiries@netrights.co.uk.